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02/28/08 
NY State Consumers Protection Board applauds 'Do Not Call Law' extension
     The New York State Consumer Protection Board (CPB) applauds the recent passage of the “Do Not Call Improvement Act of 2007,” assuring that telephone numbers on the national Do Not Call Registry of the Telemarketing Sales Rule since the establishment of the Registry will be extended without expiration, unless requested by the consumer. The new Law will eliminate any possible confusion about whether or not a registered phone number is valid on the list, and will thus further protect consumers. The Act also calls for the Federal Trade Commission (FTC) to assure list accuracy by periodically checking registered numbers and removing those that are invalid, disconnected or reassigned.
     “As the Do Not Call enforcement Agency in New York State, the CPB has been protecting consumers from unwanted telephone marketing since 2001 when the option became available,” said CPB Chairperson and Executive Director Mindy A. Bockstein. “We urge New Yorkers to register their land lines and mobile numbers as a protection against unsolicited telemarketing sales calls and to save money from unwanted incoming calls.
     With approximately 9 million New York telephone numbers on the National Do Not Call Telemarketing Registry, most telemarketing sales calls to residential and mobile telephone lines have been reduced. However, violations of the Law continue. The CPB has pursued more than 400 Do Not Call cases involving violations of the law since 2001. The law does not apply to political or nonprofit organizations.
     In 2007, with consumers feeling uncertain about how to confirm that their landline and mobile phone numbers were listed in the Registry due to the scheduled expiration of some listings, and to provide reassurance for New Yorkers, the CPB launched its “Do Not Panic on Do Not Call” campaign, to advise and update consumers. Individuals may continue to register for updates on the Do Not Call law by logging on to the CPB website at www.nysconsumer.gov and clicking on the “Do Not Call” icon.
     New Yorkers may sign up for the Do Not Call Registry or file related complaints online at donotcall.gov and via the Toll-Free line at 1-888-382-1222. For Do Not Call or other consumer information, visit the CPB’s website at www.nysconsumer.gov or call the CPB Toll-Free at 1-800-697-1220.